Insurance carrier
Progressive
US personal and commercial auto and property insurer.
Profile
- Type
- Insurance carrier
- Website
- https://www.progressive.com
- HQ country
- US
Company sources
- https://www.progressive.com/contact-us/ · direct observation · retrieved Oct 11, 2026
Get support anytime via chat, email, phone, or social media
Systems (1)
Progressive Flo web chat
Testedweb chatVendor: Unknown · First seen: Oct 11, 2026 · Last verified: Oct 11, 2026
Evidence
- https://progressive.mediaroom.com/news-releases/?item=122478 · official announcement · retrieved Oct 11, 2026
Progressive® Launches Flo Chatbot. Customers can interact with the Azure AI-powered experience for insurance advice. (February 4, 2020; describes the 2020 voice/Messenger chatbot, not proven to be the same system as the current web chat.)
- https://www.progressive.com/contact-us/ · direct observation · retrieved Oct 11, 2026
Asked whether it was human or automated, the chat replied: "I am a virtual assistant who can help answer just about all of your questions."
Evaluation history
- Oct 11, 2026Independently observedPublic information testmethodology v0.1.0· n=6 · overall 66.5 · serious failures 0· Maintainer review only (Neha Tiwari, 5G Vector) — no documented independent review
Is something here wrong? Request a correction or retest. Data from release v1.0.0.